FREQUENTLY ASKED QUESTIONS
Any cancelation policy ?
Full refund if canceled at least 4 days before the day of the tour !
If you cancel:
- Between 72 and 96 hours before the first day of the tour, we will refund you only 75% of the total invoice.
- Between 24 and 72 hours before the first day of the tour, we will refund 50% of the total invoice.
- Between 24 hours before the first day of the tour and the day of the tour, we will not issue any refunds.
Where do we start the Ebike tours ?
We have a starting point in Bayeux or we can start from your hotel following is location ! Let us know !
For a custom tour, we can start from everywhere in Normandy !
I do not often ride a bike, can I do an ebike tour ?
YES ! E-bikes are extremely stable and convenient for everyone. It is easy to ride and enables you to enjoy the tour and the landscape differently. Ebikes are very comfortable and you won't have any pain the day after :-)
How should I dress up ?
It is not a sportive activity. Wear comfy clothes adapted to the season. You can wear a jeans, hoodie, short, basket shoes, windbreaker jacket. Do not forget your sunglasses ! A light poncho is included for light showers.
I feel hungry during the tour, do you include a snack ?
YES ! Petite Reine is in charge of everything. We provide water and a yummy snack with local products.
I want to see the sunrise at Pointe du Hoc, is it possible ?
YES ! Petite Reine ebike tours are private tours. Everything is possible ! Contact us for a tailor made tour.
We are family, is it possible to do a tour with children ?
Petite Reine offers 3 possibilities for tours with children. It depends on their height and age. We have bike, child bike trailer or seat. Contact us !
Do you have a special price for children ?
Yes we do !
Just ask wich tour and your sizes and for sure we'll do a special trip for you !
I booked and it is rainy the day of the tour, how things are going on ?
We provide ponchos for light shower. If it is raining, we are lucky, the weather changes quickly on the coast.
All you need is to wear a waterproof jacket. If it is raining cats and dogs, we can start the tour with the van and depending on sunny spells, we can finish riding ebikes.
Do not worry, last year we did not cancel a tour because of the bad weather ! :-)
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